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Library chat surveys, University of Minnesota Duluth style

thumbnailInterested in using surveys to improve your library's virtual reference services? In thispost, we've partnered with the University of Minnesota Duluth (UMD) Library to talklibrary surveys. (Thanks guys!) They've been using surveys alongside chat this…

FAQ on regional servers + New password protection feature!

thumbnailOur FAQ module is now available on the LibraryH3lp servers in Europe, Canada, and Singapore, in addition to our main US server.The FAQ module lets you quickly and easily build a searchable, browsable knowledge base for your library. Plus, real-time c…

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