Updated Webclient: auto-busy, simpler workflow, and more

<p><div><span style="font-family: inherit;">We've introduced some updates to the webclient chat workflow designed to simplify chat management, especially for operators of busy services.  The basic layout of the webclient is unchanged.  However, you'll find that the chat area better uses the available real estate,</span><span style="font-family: inherit;"> making it easier to juggle lots of simultaneous chats with minimal fuss.  Plus there are other goodies too, so let's dig in!</span><br /><span style="font-family: inherit;"><br /></span><br /><table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody><tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgjJq_HrrwbHh3uYjBzTOIc7gTemxQiFKlLs7NKiiap_qERc3u44pcduJFqwA1Pui7IL-CW-Af4FFHyUtDP1nedbB2JOW-ODL7aLEcE7wxIzgj513wAvI-fmWsD9G1Q5fndLbliRS9Hx8A/s1600/webclient-tiles-starred-gone-six.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="361" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgjJq_HrrwbHh3uYjBzTOIc7gTemxQiFKlLs7NKiiap_qERc3u44pcduJFqwA1Pui7IL-CW-Af4FFHyUtDP1nedbB2JOW-ODL7aLEcE7wxIzgj513wAvI-fmWsD9G1Q5fndLbliRS9Hx8A/s1600/webclient-tiles-starred-gone-six.png" width="640" /></a></td></tr><tr><td class="tr-caption" style="text-align: center;">New goodies: tiled layout; highlighted chat; greyed chat indicating guest has left the conversation.</td></tr></tbody></table><span style="font-family: inherit;"><br /></span></div><div><span style="font-family: inherit;"><br /></span><br /><div><b><span style="font-family: inherit;">Use auto-busy to control incoming chats</span></b></div><div><span style="font-family: inherit;"><br /></span></div><div><span style="font-family: inherit;">You might already know about <i>busy </i>(do not disturb) status, </span>which allows an operator to continue with all of their active chats but not receive any brand new ones<span style="font-family: inherit;">.  But it can be difficult for an overwhelmed operator to remember to change their own status.  Enter auto-busy!  When an operator reaches the auto-busy threshold configured</span><span style="font-family: inherit;"> in their settings, the webclient will </span><b style="font-family: inherit;">automatically </b><span style="font-family: inherit;">change their status to busy until they close a chat and again are under their auto-busy threshold.</span><br /><span style="font-family: inherit;"><br /></span><span style="font-family: 'Helvetica Neue Light', HelveticaNeue-Light, helvetica, arial, sans-serif;">When an operator changes to Busy status, other operators available on a queue will continue to receive the new chats, or if no other operators are available, the queue itself will change to Busy until at least one operator is Available again.   The auto-busy default is 9, which is deliberately set high so that it won't catch anyone by surprise, but can be changed to any number the operator desires.  </span>Only chats on queues count towards an operator's auto-busy threshold; private IMs from colleagues are not counted.  </div><span style="font-family: inherit;"><br /></span></div><div><b><span style="font-family: inherit;">Pinning replaced by auto-split</span></b></div><div><span style="font-family: inherit;"><br /></span></div><div><span style="font-family: inherit;">The old webclient chat layout supported two chat areas, a large space for a primary chat of interest and a right sidebar for pinning up to three additional chats.  Some of our users with busier services found this old layout limiting, so we went back to the drawing board and came up with a Hollywood Squares workflow that auto-partitions a single chat area into tiles.  </span></div><div><span style="font-family: inherit;"><br /></span></div><div><span style="font-family: inherit;">You can control the number of tiles that are auto-opened in the chat area via an auto-open setting.  Auto-open only controls the number of tiles that are <i>automatically </i>displayed and doesn't represent a hard limit on the number of tiles you can have open at any time.  You can always open additional tiles by clicking the desired contact in your contacts list.</span></div><div><span style="font-family: inherit;"><br /></span></div><div><span style="font-family: inherit;">Check out this screencast with Pam to see the auto-split feature in action...</span><br /><span style="font-family: inherit;"><br /><!-- copy and paste. Modify height and width if desired. --><iframe allowfullscreen="" class="tscplayer_inline embeddedObject" frameborder="0" height="337" mozallowfullscreen="" name="tsc_player" scrolling="no" src="http://www.screencast.com/users/psessoms/folders/Camtasia Studio/media/d626f7a1-d8ec-440c-bef4-a78248bebf71/embed" style="overflow: hidden;" type="text/html" webkitallowfullscreen="" width="600"></iframe></span><span style="font-family: inherit;"><br /></span></div><div><span style="font-family: inherit;"><br /></span></div><div><span style="font-family: inherit;"><b>Chats grey when the guest leaves the conversation</b></span></div><div><span style="font-family: inherit;"><br /></span></div><div><span style="font-family: inherit;">Chats already include textual notifications to the operator when a guest leaves the conversation.  But<span style="-webkit-text-size-adjust: auto; background-color: rgba(255, 255, 255, 0);"> we've also added a new, more visual cue to the chat.  </span></span><span style="font-family: inherit;">When the guest navigates away, the chat background will turn grey and should the guest return the background will return to its original color, signaling to the operator that they can send messages to the guest again.  This improvement to the webclient goes along with some recent</span><span style="-webkit-text-size-adjust: auto; background-color: rgba(255, 255, 255, 0);"> <a href="http://libraryh3lp.blogspot.com/2015/04/updated-widget.html" target="_blank">improvements to</a></span><a href="http://libraryh3lp.blogspot.com/2015/04/updated-widget.html" target="_blank"> the chat widget's ability to detect when a guest leaves the conversation</a><span style="font-family: inherit;">.  </span></div><div><span style="font-family: inherit;"><br /></span></div><div><span style="font-family: inherit;"><b>Highlighting a chat with the star icon</b></span></div><div><span style="font-family: inherit;"><br /></span></div><div><span style="font-family: inherit;">Operators can highlight chats of interest using a new star icon at the top right-hand corner of a chat.  The highlight feature has no functional impact on the chat, but instead serves as a visual cue to draw the operator's eye.  </span></div><div><span style="font-family: inherit;"><br /></span></div><div><span style="font-family: inherit;"><b>'Press Enter to send' is now part of your settings</b></span></div><div><span style="font-family: inherit;"><br /></span></div><div><span style="font-family: inherit;">Previously, you could toggle between using the Enter key to send messages and using a Send button to send message directly within each chat and within the conference room area.  In order to dedicate more real estate to chatting, we've removed the per chat toggle and added it to the Settings area.  <span style="font-family: 'Helvetica Neue Light', HelveticaNeue-Light, helvetica, arial, sans-serif;">The default setting is to use the Enter key to send messages to the guest.</span></span></div><div><br /></div></p>

We've introduced some updates to the webclient chat workflow designed to simplify chat management, especially for operators of busy serv...

Updated widget

<p>We recently released a few noteworthy privacy and usability updates for the LibraryH3lp guest's chat widget.  Let's take a look!<br /><div><br /></div><div><table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody><tr><td><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhcqhuf9rXce5XS0EduPXKcW2qk93ldGR-9Xz8Ts753Tv2-7jK80-KgYoNbuoYhTCsOAUYXRnQ27tV3VA1fDzgoNynzne3diCWc7um9oaSBD1aPohKYtSEot5yOXArpBBkxjjdb6_Q0Bjo/s1600/widget-clear-button.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="228" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhcqhuf9rXce5XS0EduPXKcW2qk93ldGR-9Xz8Ts753Tv2-7jK80-KgYoNbuoYhTCsOAUYXRnQ27tV3VA1fDzgoNynzne3diCWc7um9oaSBD1aPohKYtSEot5yOXArpBBkxjjdb6_Q0Bjo/s1600/widget-clear-button.png" width="320" /></a></td></tr><tr><td class="tr-caption" style="font-size: 12.8000001907349px;">The Clear Chat History button appears automatically after the guest sends their first message. </td></tr></tbody></table><span style="font-size: large;">Obliviate!</span><br /><div>The only visible change to the guest widget is a new "clear chat history" <span class="il">button, which appears after the guest sends their first message.  </span>The text for the button is localized in languages for which we already have <a href="http://docs.libraryh3lp.com/localization" target="_blank">widget translations</a>.<br /><span class="il"><br /></span><span class="il">By clicking the button at any time, guests can</span> wipe out the widget's displayed chat history.  This is especially handy when guests use shared computers.  Clicking the button does not remove the operator's view of the chat history, but it will tell the operator that the guest has left the conversation.  </div><div><br /></div><span style="font-size: large;">Wait, what did you say before I clicked?</span><br /><div>We've improved embedded <span class="il">widget usability </span>by preserving the chat history when the user navigates away and then returns.  Embedded widgets are simple and highly visible, which make them a popular choice for web pages.  But sometimes guests accidentally navigate away from embedded widgets when clicking links on the containing web page.  Previously, the guest would lose their prior chat history even if they navigated back immediately.  Now, that chat history is preserved, and of course the guest can always clear it with the Clear Chat History button.</div><div><br /></div><div><span style="font-size: large;">Elvis has left the building</span><br /><div>Finally, we've included a few extra tricks within the updated widget to better detect when a guest leaves the chat.  If the guest navigates away, closes the page containing the widget, closes a pop-up widget, or uses the "clear chat history" button, the operator is notified consistently.  </div><div></div></div><div class="separator" style="clear: both; text-align: center;"><br /></div></div></p>

We recently released a few noteworthy privacy and usability updates for the LibraryH3lp guest's chat widget.  Let's take a look! The...

Introducing the ACLator: fine-grained control over all the things

<p>We are pleased to announce the release of the Permissions and Access Control List Editor, which we've pet-named the ACLator.  Think "Ack-ell-a-tor" using an Arnold Schwarzenegger voice.<br /><br />The ACLator places the power of fine-grained access control squarely in your hands.  By default, users have limited, read-only privileges on queues of which they are members - just the minimum for staffing.  From those humble beginnings, users are commonly elevated to full administrative access across an account or to administrative access within a subset of the account.  But it doesn't stop there!  You can <b>grant</b> <b>or</b> <b>deny</b> read and/or write privileges to most anything to anyone - <i>and yes, even to LH3 users outside your account</i>.  That last part has super-exciting implications and really deserves it's own blog post.  But we'll get to that in a bit.  And as always, there is no extra charge for any of this new goodness.<br /><br /><h3>Groups & Folders -  The Building Blocks of Access Control</h3><div><br /></div>If you've ever used the admin dashboard to manage users or queues, then you've probably noticed folders.  Folders organize users, queues, conference rooms, canned messages, chat snippets, chat skins, and knowledge bases (FAQs) into a collection of resources.  Folders can also have child folders, allowing you to build hierarchies of resource collections.<br /><br />A group is a collection of users with the same access privileges to a set of folders.  There are two special groups that every LibraryH3lp account has - Everyone and Administrators.  The Everyone group automatically includes every user within the LibraryH3lp account and provides the basic read-only privileges that make staffing possible.  The Administrators group contains all users that have full administrative access to the LibraryH3lp account.  From there, you can create your own groups with customized access to the resources within your LibraryH3lp-powered service.<br /><br />As an administrator if you navigate to the ACLator (<a href="https://us.libraryh3lp.com/dashboard/#/groups" target="_blank">US</a>, <a href="https://ca.libraryh3lp.com/dashboard/#/groups" target="_blank">CA</a>, <a href="https://eu.libraryh3lp.com/dashboard/#/groups" target="_blank">EU</a>, <a href="https://sg.libraryh3lp.com/dashboard/#/groups" target="_blank">SG</a>), you'll see a list of all groups for your account.  You can manage groups (add, rename, delete) using the button toolbar above the list.<br /><br /><div class="separator" style="clear: both; text-align: center;"></div><table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody><tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgxjvvGMjGTGE7u-B0QZY2MO8DD9H2ELGt8YM7qb0zbgWOLaSlfMgVROZAHEmuulL1n8t_EnifWpytKqBF141jpYNSq3MsMFD-s_SEnnjnQ85TLCqeW652yeZ-MSE0uOQBd28UTFShlG4k/s1600/aclator-main.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgxjvvGMjGTGE7u-B0QZY2MO8DD9H2ELGt8YM7qb0zbgWOLaSlfMgVROZAHEmuulL1n8t_EnifWpytKqBF141jpYNSq3MsMFD-s_SEnnjnQ85TLCqeW652yeZ-MSE0uOQBd28UTFShlG4k/s1600/aclator-main.png" /></a></td></tr><tr><td class="tr-caption" style="text-align: center;">Example list of groups in the ACLator.  The management toolbar is located above the list.</td></tr></tbody></table><br /><h3>Managing Membership</h3><div><br /></div>When you click on a group from the list, you'll see a Members tab that lists the members of a group.  The default view is a flat list, but you can switch to a tree view that reveals the folder hierarchy.  Beside the view toolbar is a button that lets you add or remove members.<br /><br /><table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody><tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhldSgc9AKRvo2B37jW-PPNhKANdR5cP055Fgk9_qqQ_u5qnRVi484JRWBOewmLvl-4HvqQSVYuzkB-4bKzJRDZKvjdJCL0m_vkg9hawRkZ-gYwq_BRhrvGwUwOhz6kRuoSLzm_wkgeWEc/s1600/aclator-admins.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="150" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhldSgc9AKRvo2B37jW-PPNhKANdR5cP055Fgk9_qqQ_u5qnRVi484JRWBOewmLvl-4HvqQSVYuzkB-4bKzJRDZKvjdJCL0m_vkg9hawRkZ-gYwq_BRhrvGwUwOhz6kRuoSLzm_wkgeWEc/s1600/aclator-admins.png" width="400" /></a></td></tr><tr><td class="tr-caption" style="text-align: center;">Members for an Administrators group.  The membership management buttons are located above the member list.</td></tr></tbody></table><br />The ACLator makes granting users full administrative privileges easy.  Click on the Administrators group as shown in the screenshot above.  Then click the add/remove members button to make your changes.  Yep.  That's it.<br /><br /><h3>Using the ACLator to Isolate Departments</h3><div><br /></div>How about extending your LibraryH3lp subscription to include other departments, but not giving the departmental administrator the full keys to your entire kingdom?   We call these users mini-admins.  Mini-admins can manage their own resources but cannot see any data (including transcripts) for the rest of the account.  Their view of the world is capped at their own folder.<br /><br />Let's set up a mini-admin in 5 easy steps! <br /><br /><ol><li>Visit the Users page of the admin dashboard and create a new folder.  </li><li>Add a new user within the folder.  You can use drag and drop if needed to get the user situated. </li><li>Head over to the ACLator and create a new group.</li><li>Add the new user as a member of the new group.</li><li>Click the Permissions tab and select your newly created folder containing the mini-admin.  Click Grant for read and write access.</li></ol><div>The screenshots below shows how the ACLator Members and Permissions tabs look when it is all said and done. <br /><br /><table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody><tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiZ_9yjV72g6imYPAzRvaUMZU52p3iTWvnt241NAJsPAPwLLlVqBhAkG_CLeeQKtlxfSgvTVOGUha1m0T86OhoVD-bqrX2LDN8HO1iSUY-PXXl4MRPaE-XB4PLzAjCCyTr5Gi2juCiRn3k/s1600/aclator-it-group.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="142" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiZ_9yjV72g6imYPAzRvaUMZU52p3iTWvnt241NAJsPAPwLLlVqBhAkG_CLeeQKtlxfSgvTVOGUha1m0T86OhoVD-bqrX2LDN8HO1iSUY-PXXl4MRPaE-XB4PLzAjCCyTr5Gi2juCiRn3k/s1600/aclator-it-group.png" width="400" /></a></td></tr><tr><td class="tr-caption" style="text-align: center;">The new user is part of the mini-admin group. </td></tr></tbody></table><br /><table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody><tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiqO_XDIaL2K4XwZkBhEyaSfHNteRgDc-4RSLFjH3FX8-hZulbLnDp43jGzKnXOhyphenhyphen_TKLqxOESZUjPZsdRR76igrZZvQcqr_rvENG4xVHch4FWEIaCnd0UaEdyqKHtFwFb3TWk-zDAazaI/s1600/aclator-it-group-permissions.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="168" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiqO_XDIaL2K4XwZkBhEyaSfHNteRgDc-4RSLFjH3FX8-hZulbLnDp43jGzKnXOhyphenhyphen_TKLqxOESZUjPZsdRR76igrZZvQcqr_rvENG4xVHch4FWEIaCnd0UaEdyqKHtFwFb3TWk-zDAazaI/s1600/aclator-it-group-permissions.png" width="640" /></a></td></tr><tr><td class="tr-caption" style="text-align: center;">Granting mini-admin privileges on the "mini-admin" folder.</td></tr></tbody></table><br />When a new mini-admin user logs into the admin dashboard, they'll be able to create their own users, queues, knowledge bases (FAQ sites), conference rooms, canned messages, chat snippets, chat skins, and administrative hierarchies within their own restricted subdomain.  Since a mini-admin's view is capped at their own folder, they won't see their parent folder since that is beyond their administrative access.</div><br /><h3>Building Collaborative Services</h3><br />Within the ACLator, you probably noticed the Collaborators tab.  This tab let's you manage access control for LibraryH3lp users <i>outside</i> your account.  Awhile back, we talked about how you can <a href="http://libraryh3lp.blogspot.com/2013/04/building-grassroots-collaboratives-with.html" target="_blank">build ad-hoc collaboratives with LibraryH3lp</a>.  The Collaborators tab lets you build collaborative services on-the-fly!  The ability to self-organize is unprecedented in the world of virtual reference software, removing the need for any middle man to form collaboratives.  In an upcoming post, we'll walk you creating and managing an ad-hoc collaborative.  Stay tuned.<br /><br /></p>

We are pleased to announce the release of the Permissions and Access Control List Editor, which we've pet-named the ACLator.  Think ...

Hello Dashboard and 3mail

<p><br /><div style="text-align: left;"></div>We have lots of exciting news to share!   The admin site has a new, modular design and a new name: dashboard.  Plus we've added three new features to the webclient for staffing: streamlined log in workflow, improved networking, and simple email module we lovingly call 3mail.  The updates are live on the main US server as well as the EU and SG regional servers.<br /><br /><h3>Hello, Dashboard</h3><div>We've transitioned from a monolithic admin site to a modular dashboard system.  The biggest visual change is a sidebar navigation menu that replaces the tabs across the bottom.  </div><table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody><tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhMuxrLJTvbcXVHpy5PWe_GbLo251Y2ujvqokZrxfBJaJnEcCi8yvjrJMJPrbNdFs1sALbaqUYfoRzHMIQTtwsbOvpaDZMBGeT6BwNSUBFc7I1qkJ2hC_VbHQmmDJkITho6Rv6nFAOv9t0/s1600/dashboard-menu-alt.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhMuxrLJTvbcXVHpy5PWe_GbLo251Y2ujvqokZrxfBJaJnEcCi8yvjrJMJPrbNdFs1sALbaqUYfoRzHMIQTtwsbOvpaDZMBGeT6BwNSUBFc7I1qkJ2hC_VbHQmmDJkITho6Rv6nFAOv9t0/s1600/dashboard-menu-alt.png" /></a></td></tr><tr><td class="tr-caption" style="text-align: center;">New Dashboard menu: expanded and collapsed.  The menu can be expanded at any time by clicking the menu icon at the top.</td></tr></tbody></table>If you peer a bit closer, you'll also notice that each menu item (chat history, chat reports, etc.) has its own URL.   This comes in super handy if you like to load pages as separate tabs within your browser or want to bookmark a specific administration page.<br /><br /><div><h3>Webclient streamlined log in workflow</h3></div><div>The dashboard (formerly known as the admin site) has always supported auto-authentication based on browser session cookies.  That is, if you haven't logged out, you can revisit later in that same browser session without having to log in again.  However, the webclient for staffing required a fresh login each visit.  We've removed that restriction and, like the dashboard, you'll be able to go straight to the queue selection dialog if you have already authenticated during that browser session.  </div><div><br /></div><div>But there's more!  When you log into the webclient for staffing (or dashboard), by default, you get a session cookie, which is good for the duration of that particular browser session.  If you click the 'Remember me' option, instead, you'll get a cookie that remains valid for 14 days and persists between browser sessions (restarts). <br /><br />If you staff from a shared computer, you'll want to stick with the default and not use the 'Remember me' option.  Either type of login ends when you logout from either the webclient or the dashboard.</div><div><br /><div><h3>Webclient networking improvements</h3></div><div>The <span class="il">webclient</span> and our server are in constant contact, verifying the network connection, to make sure that you'll be able to successfully answer incoming chats.  When that connection is disrupted, an auto-reconnection sequence begins that ultimately results in a successful reconnection or a notification to the operator of the error so that the operator can log in again.  We've reworked the networking in the webclient to better weather poor network conditions like dropped packets or low connectivity over wireless networks.</div><br /></div><h3>Hello, 3mail</h3><div><div>LibraryH3lp already offers several points for email integration - <a href="http://libraryh3lp.blogspot.com/2013/01/new-tag-for-followup-email-behavior.html">tag for follow-up for chats</a>, <a href="http://docs.libraryh3lp.com/faq-integrations">email address or contact page for FAQs</a>, and <a href="http://libraryh3lp.blogspot.com/2012/06/zawinskis-law-libraryh3lp-now-with-100.html">forwarding guest emails</a> in reply to emailed transcripts.  But true to <a href="https://en.wikipedia.org/wiki/Jamie_Zawinski#Zawinski.27s_law_of_software_envelopment">Zawinski's Law</a>, your LibraryH3lp subscription now includes <i>unlimited</i> use of our new module, 3mail! <br /><br /></div><div></div></div><div><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjc5Wpa37KyyjXYAUxPNFnbI5dZjPNiObHdQjUBzjQMQMBxXdtUx8h5m0wDMdMHwnYtCgE2tHlsWccKCHKWYuBoa2-NPf2qt5T2sUXee_QBeUvNroA1c4_eq1oWWIPgaNkGrTYSxGkk6DI/s1600/3mail.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjc5Wpa37KyyjXYAUxPNFnbI5dZjPNiObHdQjUBzjQMQMBxXdtUx8h5m0wDMdMHwnYtCgE2tHlsWccKCHKWYuBoa2-NPf2qt5T2sUXee_QBeUvNroA1c4_eq1oWWIPgaNkGrTYSxGkk6DI/s1600/3mail.png" /></a></div><br /></div><div>3mail provides a simple email system that is available from the webclient navigation menu and can be connected to one or more queues within your account.  Each queue represents a shared mailbox from which any operator assigned to a queue can view and send email.  Like Gmail, there are labels for categorization and email archiving features. <br /><br />The webclient's Tag for Followup feature integrates with 3mail so staff can answer questions that need email followup after a chat is over.  You can also use your 3mail addresses to receive emails from places like web forms.  This way, the webclient can function as one-stop-shopping for email and chat interactions.<br /><br />To get started with 3mail, please <a href="mailto:support@libraryh3lp.com">contact support</a>.</div></p>

We have lots of exciting news to share!   The admin site has a new, modular design and a new name: dashboard.  Plus we've added three ne...

Fakta Unik Tentang Pria Terbaru Yang Terungkap Di Tahun 2015

<p><br /><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjcNVrc6ROBTlfc1xYVUGkvlGUQhYTQ1y6LXiNHpNKAEgis7m97sJkQXUxt3m-8yd_tnIftTfjcgz-r-Rot13ax7mQBMamiiK8fkhxuGP_h_S_fqQsB8XEB0vcnPJXidU2YL-OJs3UQvIE/s1600/2+copy.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img alt="Fakta Unik Tentang Pria Terbaru Yang Terungkap Di Tahun 2015" border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjcNVrc6ROBTlfc1xYVUGkvlGUQhYTQ1y6LXiNHpNKAEgis7m97sJkQXUxt3m-8yd_tnIftTfjcgz-r-Rot13ax7mQBMamiiK8fkhxuGP_h_S_fqQsB8XEB0vcnPJXidU2YL-OJs3UQvIE/s1600/2+copy.jpg" title="Fakta Unik Tentang Pria Terbaru Yang Terungkap Di Tahun 2015" width="195" /></a></div><br /><div style="text-align: justify;"><span style="font-family: "Trebuchet MS", sans-serif;">Pria tak ubahnya seorang wanita. Mereka memiliki sisi-sisi unik yang kadang terlewatkan. Semua itu terungkap setelah ada penelitian lanjutan. Hasilnya pun cukup mengejutkan, ada yang sesuai dengan prediksi atau harapan masyarakat pada umumnya dan ada pula yang jaih dari harapan.</span><span style="font-family: "Trebuchet MS", sans-serif;"> </span></div><div style="text-align: justify;"><br /></div><div style="text-align: justify;"><span style="font-family: "Trebuchet MS", sans-serif;">Dilansir dari beberapa media terlengkap yang ada, setidaknya terdapat 5 fakta unik tentang pria yang harus diketahuai kaum hawa :</span></div><br /><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="color: blue;"><span style="font-family: Georgia,"Times New Roman",serif;"><b>A. Pria pendek lebih setia dan menyenangkan<span style="font-family: "Trebuchet MS", sans-serif;">.</span></b></span></span></span> </span><br /><br /><div style="text-align: justify;"><span style="font-family: "Trebuchet MS", sans-serif;">Berdasar penelitian dibeberapa negara, diketahui pria pendek lebih setia dan menyenangkan dari pada pria dengan tubuh tinggi. Hal ini dimungkinkan mereka merasa kurang menarik sehingga akan menghargai pasangan, Lain halnya mereka yang memiliki tubuh tinggi akan rentan untuk selingkuh karena merasa memiliki daya tarik lebih terhadap lawan jenis.</span></div><br /><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="color: blue;"><span style="font-family: Georgia,"Times New Roman",serif;"><b>B. Pria akan menangis pasca putus cinta<span style="font-family: "Trebuchet MS", sans-serif;">.</span></b></span></span></span></span> </span><br /><br /><div style="text-align: justify;"><span style="font-family: "Trebuchet MS", sans-serif;">Pada penelitian yang melibatkan 1.002 subjek penelitian diketahui bahwa tak kurang dari 56 persen pria mengaku saat sakit hati. Sedang sisanya ada 33 persen subjek yang mengaku tidak menangis. Uniknya ada 11 persen pria yang mengaku matanya kemasukan debu dan harus keluar air mata pasca putus cinta.</span></div><br /><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="color: blue;"><span style="font-family: Georgia,"Times New Roman",serif;"><b>C. Pria lebih senang dipeluk<span style="font-family: "Trebuchet MS", sans-serif;">.</span></b></span></span></span></span></span> </span><br /><br /><div style="text-align: justify;"><span style="font-family: "Trebuchet MS", sans-serif;">Hasil penelitian ini dipublikasikan pada sebuah jurnal yang sangat popular The Achivers of Sexual Behaviour. Di dalamnya disebutkan bahwa bagi seorang pria pelukan bukan hanya ekspresi cinta dan kasih. Tapi lebih dari itu adalah sebuah kebahagiaan dan kepuasan dalam sebuah hubungan. Dalam penelitian yang lain disebutkan bahwa pelukan hangat merupakan kunci sukses bagi seorang pria dalam karir.</span></div><br /><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="color: blue;"><span style="font-family: Georgia,"Times New Roman",serif;"><b>D. Pria lebih suka bohong daripada wanita<span style="font-family: "Trebuchet MS", sans-serif;">.</span></b></span></span></span></span></span></span> </span><br /><br /><div style="text-align: justify;"><span style="font-family: "Trebuchet MS", sans-serif;">Dalam penelitian di Inggris dengan 2.000 subjek penelitian diketahui bahwa pria mampu berbohong lebih banyak daripada wanita. Bila wanita dalam satu minggu akan berbohong 3 kali maka pria akan berbohong 4 kali. Selain itu dari jumlah subjek yang ada diketahui bahwa 6 dari 10 orang pria akan cenderung untuk berbohong.</span></div><br /><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="color: blue;"><span style="font-family: Georgia,"Times New Roman",serif;"><b>E. Pria lebih suka dengan wanita berlipstik</b></span></span></span></span></span></span>.</span></span><br /><br /><div style="text-align: justify;"><span style="font-family: "Trebuchet MS", sans-serif;">Penelitian ini dilakukan pada tahun 2012 silam. Pembuktian paling sederhana adalah para pelayan yang menggunakan lipstik cenderung akan mendapat uang tips jauh lebih banuak daripada mereka yang sama sekali tidak menggunakan pemerah bibir.</span></div></p>

Pria tak ubahnya seorang wanita. Mereka memiliki sisi-sisi unik yang kadang terlewatkan. Semua itu terungkap setelah ada penelitian lanjutan...

6 Tradisi Paling Unik Untuk Meningkatkan Kesuburan di Berbagai Negara

<p><br /><span style="font-family: "Trebuchet MS", sans-serif;">Banyak mitos dan tahayul yang ada di dunia ini yaitu salah satu nya masalah tradisi yang di lakukan oleh setiap negara paling unik dan sangat menarik. kenapa bisa di katakan unik berikut ini ada enam tradisi sangat unik yang terdapat di berbagai penjuru dunia :</span><br /><br /><span style="font-family: "Trebuchet MS", sans-serif;"><span style="color: blue;"><span style="font-family: Georgia,"Times New Roman",serif;"><b>A. <span style="font-family: "Trebuchet MS", sans-serif;">Duduk di kursi ajaib Santa Maria Francesca, Italia</span></b></span></span></span><br /><br /><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEioYq6KEPw1-PSnFXjswcaJZfs9Upn7tucIxH7-6Bpo3MrYQvWjtcBHX60-rJNyak9lq_kjsEVdCBGQXvgINwSt4lHjv_SC0Nidi8KodkD8SljnTEwMYFvxa0qlCf3J8ltjYn909wUpA50/s1600/1.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img alt="Duduk di kursi ajaib Santa Maria Francesca, Italia" border="0" height="185" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEioYq6KEPw1-PSnFXjswcaJZfs9Upn7tucIxH7-6Bpo3MrYQvWjtcBHX60-rJNyak9lq_kjsEVdCBGQXvgINwSt4lHjv_SC0Nidi8KodkD8SljnTEwMYFvxa0qlCf3J8ltjYn909wUpA50/s1600/1.jpg" title="Duduk di kursi ajaib Santa Maria Francesca, Italia" width="200" /></a></div><br /><div style="text-align: justify;"><span style="font-family: "Trebuchet MS", sans-serif;">Tradisi yang telah terjadi ratusan tahun yang lalu ini terjadi di Naples Italia di mana bila ada seorang wanita yang ingin hamil di sarankan untuk duduk di kursi milik Santa Maria Francesca.</span><span style="font-family: "Trebuchet MS", sans-serif;"> Kursi ini pada jaman dulunya dipercaya bisa menyembuhkan luka Yesus Kristus usai di salib. Sebagai bukti keajaiban kursi ini, di dinding bangunan ini terdapat foto-foto bayi yang konon terlahir setelah mereka duduk di kursi tua.</span></div><br /><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="color: blue;"><span style="font-family: Georgia,"Times New Roman",serif;"><b><span style="font-family: "Trebuchet MS", sans-serif;">B</span>. <span style="font-family: "Trebuchet MS", sans-serif;">Menyiram gadis dengan air di hari Paskah, Hongaria</span></b></span></span></span> </span><br /><br /><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgZV2rR1gyJWHIjrfsd0kc9A04aYINjm_99eL0-3E0v-LX791_cpK88YMRbgzj1arI8PaHvpYNwtuCXLRBiKRUCVlcV4wcyPYG-xnApF0Avyf8_axTn-CLDCvGj_No6R__pXkzc3A9z_uY/s1600/2+copy.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img alt="Menyiram gadis dengan air di hari Paskah, Hongaria" border="0" height="135" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgZV2rR1gyJWHIjrfsd0kc9A04aYINjm_99eL0-3E0v-LX791_cpK88YMRbgzj1arI8PaHvpYNwtuCXLRBiKRUCVlcV4wcyPYG-xnApF0Avyf8_axTn-CLDCvGj_No6R__pXkzc3A9z_uY/s1600/2+copy.jpg" title="Menyiram gadis dengan air di hari Paskah, Hongaria" width="200" /></a></div><br /><div style="text-align: justify;"><span style="font-family: "Trebuchet MS", sans-serif;">Tradisi yang terjadi di desa Halloko, Hongaria ini telah berlangsung sejak jaman dulu. Di mana pada hari paskah mereka akan mengenakan pakaian tradisional. Dan tugas para laki-laki adalah membawa ember berisi air untuk kemudian mencari gadis yang bisa di siram.</span></div><br /><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="color: blue;"><span style="font-family: Georgia,"Times New Roman",serif;"><b><span style="font-family: "Trebuchet MS", sans-serif;">C</span>. <span style="font-family: "Trebuchet MS", sans-serif;">Melalui batu berlubang di Men-an-Tol, Inggris</span></b></span></span></span></span> </span><br /><br /><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgkKsSw8rd8b_SzcbeyPpjyGMyIvryowR_Q5_aymSEzsOTYC-oV9tW56AK0qk2CMUPmkgL0UGrmK9ymVuJeVcxmx8mqSRlmX2WD0-CwC3XdnoWlRtkFVV06y-Ca9u9hHjW2S_CPlDlcvEY/s1600/3+copy.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img alt="Melalui batu berlubang di Men-an-Tol, Inggris" border="0" height="130" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgkKsSw8rd8b_SzcbeyPpjyGMyIvryowR_Q5_aymSEzsOTYC-oV9tW56AK0qk2CMUPmkgL0UGrmK9ymVuJeVcxmx8mqSRlmX2WD0-CwC3XdnoWlRtkFVV06y-Ca9u9hHjW2S_CPlDlcvEY/s1600/3+copy.jpg" title="Melalui batu berlubang di Men-an-Tol, Inggris" width="200" /></a></div><br /><span style="font-family: "Trebuchet MS", sans-serif;">Kegiatan ini telah dilakukan sejak jaman purba dimana seorang wanita yang ingin hamil harus melewati batu (ajaib) berlubang Men-an-Tol sebanyak 7 kali. Kegiatan unik ini dilakukan warga sekitar Cornwall Inggris. </span><br /><br /><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="color: blue;"><span style="font-family: Georgia,"Times New Roman",serif;"><b><span style="font-family: "Trebuchet MS", sans-serif;">D</span>. <span style="font-family: "Trebuchet MS", sans-serif;">Menyamar jadi roh hutan & lemparkan wanita ke kolam, Swiss</span></b></span></span></span></span></span> </span><br /><br /><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEguB1MINbz4LBv1Z8FounOxN06LyXujD8tJGTC1xp9h1eNqMGtqQpSEDa0Qg01tV3bRmuRx4v35n5_x6HDb_wRdoqKwA0WFenCO8ShQOfIqTpuyyWbJqRpcQFkdai6Tur3GQs-qtR6HFmE/s1600/4+copy.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img alt="Menyamar jadi roh hutan & lemparkan wanita ke kolam, Swiss" border="0" height="146" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEguB1MINbz4LBv1Z8FounOxN06LyXujD8tJGTC1xp9h1eNqMGtqQpSEDa0Qg01tV3bRmuRx4v35n5_x6HDb_wRdoqKwA0WFenCO8ShQOfIqTpuyyWbJqRpcQFkdai6Tur3GQs-qtR6HFmE/s1600/4+copy.jpg" title="Menyamar jadi roh hutan & lemparkan wanita ke kolam, Swiss" width="200" /></a></div><br /><div style="text-align: justify;"><span style="font-family: "Trebuchet MS", sans-serif;">Kalau yang ini mungkin menjadi tradisi yang menyenangkan. Pasalnya tiap pria di desa Ettingen di beri kesempatan untuk menyamar menjadi roh hutan dengan cara membungkus tubuh menggunakan daun. Tugas mereka kemudian adalah menangkap para gadus dan melempar ke kolam.</span></div><br /><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="color: blue;"><span style="font-family: Georgia,"Times New Roman",serif;"><b><span style="font-family: "Trebuchet MS", sans-serif;">E</span>. <span style="font-family: "Trebuchet MS", sans-serif;">Memegang kelamin patung nisan Victor Noir, Prancis</span></b></span></span></span></span></span></span> </span><br /><br /><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgkyy6pzdE5FICV2RvvdQ9NvnLeJXFZNsTUQKKXpZCq_wm5_BQLBnIrguAG0XDNosaUcZued3VUiLfkf2QCmyOt7d_yFSbTQ3FgvC3r-xmGdRIxX-8n0-5i_28VkNkyWghJldJF58WwhuE/s1600/5+copy.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img alt="Memegang kelamin patung nisan Victor Noir, Prancis" border="0" height="125" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgkyy6pzdE5FICV2RvvdQ9NvnLeJXFZNsTUQKKXpZCq_wm5_BQLBnIrguAG0XDNosaUcZued3VUiLfkf2QCmyOt7d_yFSbTQ3FgvC3r-xmGdRIxX-8n0-5i_28VkNkyWghJldJF58WwhuE/s1600/5+copy.jpg" title="Memegang kelamin patung nisan Victor Noir, Prancis" width="200" /></a></div><br /><div style="text-align: justify;"><span style="font-family: "Trebuchet MS", sans-serif;">Yang satu ini mungkin terdengar konyol, dimana wanita Prancis yang ingin subur harus memegang kemaluan patung Victor Noir. Noir adalah seorang jurnalis pada era Napoleon Bonaparte dan masyarakat setempat tidak tahu asal mula tradisi unik ini. Hanya saja hingga sekarang kegiatan itu masih terus berlangsung dan membuat warna patung di bagian yang dipegang berubah warna.</span></div><br /><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="font-family: "Trebuchet MS", sans-serif;"><span style="color: blue;"><span style="font-family: Georgia,"Times New Roman",serif;"><b><span style="font-family: "Trebuchet MS", sans-serif;">F</span>. <span style="font-family: "Trebuchet MS", sans-serif;">Melempar pakaian dalam ke atas genteng, Kongo</span></b></span></span></span></span></span></span></span> </span><br /><br /><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjDjNw1UrkbZZ4THXD7fUPxoZUMGchJ4Kn97Vy8bDdAJ2UibpT1KfnynftBikkf872Auv7anFikcQlxfnblYM8IKndvxe7w07skU_w4wF6T3hM0_8GtieEASbPHTUkUFls61EvhFOmMWys/s1600/6+copy.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img alt="Melempar pakaian dalam ke atas genteng, Kongo" border="0" height="123" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjDjNw1UrkbZZ4THXD7fUPxoZUMGchJ4Kn97Vy8bDdAJ2UibpT1KfnynftBikkf872Auv7anFikcQlxfnblYM8IKndvxe7w07skU_w4wF6T3hM0_8GtieEASbPHTUkUFls61EvhFOmMWys/s1600/6+copy.jpg" title="Melempar pakaian dalam ke atas genteng, Kongo" width="200" /></a></div><br /><div style="text-align: justify;"><span style="font-family: "Trebuchet MS", sans-serif;">Boleh percaya atau tidak tapi tradisi ini benar adanya. Di mana para wanita di Kongo yang ingin segera punya momongan akan melempar pakaian dalam ke atas genteng rumah mereka. “Jeroan” itu akan dibiarkan selama berminggu-minggu hingga bulan berganti dan baru boleh di ambil. Jdi jangan kaget bila berkunjung tiba-tiba ada pemandangan aneh.</span></div></p>

Banyak mitos dan tahayul yang ada di dunia ini yaitu salah satu nya masalah tradisi yang di lakukan oleh setiap negara paling unik dan sanga...

Inilah Yang Sebenarnya akan Terjadi Jika Masalah Terbawa Dalam Mimpi anda

<p><br /><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg-fI812m2XeB0cZzAfl3xiTKcFWQlTaV_VdzZr66wOyxmkG4QqHSXJvnmgchPCcNnxKBz4ZwBpxmjUQbjeVrWjWUGVX0uFcxMWsZ3HBmrOe4huD8j1UsAZRCQOErGycOdcAcBubwKXUlA/s1600/28cb83a6ff86f4f46116a5d81f393be6+copy.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img alt="Inilah Yang Sebenarnya Terjadi Jika Masalah Terbawa Dalam Mimpi" border="0" height="220" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg-fI812m2XeB0cZzAfl3xiTKcFWQlTaV_VdzZr66wOyxmkG4QqHSXJvnmgchPCcNnxKBz4ZwBpxmjUQbjeVrWjWUGVX0uFcxMWsZ3HBmrOe4huD8j1UsAZRCQOErGycOdcAcBubwKXUlA/s1600/28cb83a6ff86f4f46116a5d81f393be6+copy.jpg" title="Inilah Yang Sebenarnya Terjadi Jika Masalah Terbawa Dalam Mimpi" width="320" /></a></div><br /><div style="text-align: justify;"><span style="font-family: "Trebuchet MS",sans-serif;">Katanya mimpi hanyalah bunga tidur, bisa ada artinya atau tidak berarti sama sekali. Ada kalanya, masalah sehari-hari muncul begitu saja terbawa dalam mimpi dan seolah menemukan solusi di alam khayal tersebut. Benarkah? Apa yang sebenarnya terjadi?<br /><br />Dilansir dari detikHealth, Minggu (04/01/2015), pakar tidur dari RS Mitra Kemayoran, dr Andreas Prasadja mengatakan bahwa tidur adalah cara efektif untuk beristirahat. Istirahat yang baik akan meningkatkan kerja memori otak, sehingga memacu pikiran kreatif dan bahkan dapat ‘menyelesaikan’ berbagai persoalan.<br /><br />Ketika sedang tidur, ada beberapa tahapan yang bekerja secara ‘naik-turun’. Dimulai dari tidur ringan atau fase N1, tidur sedang atau fase N2, tidur dalam atau fase N3, dan ada fase REM (Rapid Eye Movement).<br /><br />“Nah di saat REM inilah kita bermimpi, dan biasanya manusia bermimpi 4-6 kali di setiap tidur malam mereka. Tapi, tidak semua orang dapat mengingat mimpi mereka,” ujarnya seperti ditulis dalam detikHealth, </span><span style="font-family: "Trebuchet MS",sans-serif;"><span style="font-family: "Trebuchet MS",sans-serif;">Minggu</span> (04/01/2015).<br /><br />Pada saat manusia memasuki tahapan tidur REM, tubuh berhenti melepaskan neurotransmitter yang bertanggung jawab untuk menstimulasi saraf motorik. Ini berarti bahwa otot-otot tubuh Anda akan berhenti bergerak dan lebih rileks. Tidur REM juga bertanggung jawab pada stimulasi saraf yang berguna memperkuat koneksi saraf. Pada saat itulah, fungsi memori otak bekerja.<br /><br />“Itulah yang membuat masalah Anda sering terbawa mimpi,” ujar dokter yang akrab disapa dr. Ade ini.</span></div><div style="text-align: justify;"><span style="font-family: "Trebuchet MS",sans-serif;"><br />Kuncinya, menurut dr. Ade ada pada fase REM. Pada fase tersebut, fungsi otak meningkat dan akan menurun lagi ketika melewati fase REM. Tidak jarang, fungsi otak yang meningkat dalam tidur membuat beberapa orang menemukan pemecahan atas masalah sehari-hari saat sedang bermimpi.<br /><br />“Karena saat tidur otak berpikir dengan jernih, maka akan lebih mudah bagi otak untuk menyelesaikan masalah lewat mimpi. Lagi pula ketika kualitas tidur malam kita baik, begitu bangun kita akan memiliki pikiran yang lebih jernih sehingga akan lebih mudah untuk menyelesaikan masalah,” pungkas dr. Ade.<br /><br />Jadi bukan berarti ketika kita sedang mengalami masalah dan belum menemukan solusi, lantas terbawa dalam mimpi bukan berarti itu jawabannya. Itu terjadi karena adanya aktivitas dalam fase tidur REM.</span></div></p>

Katanya mimpi hanyalah bunga tidur, bisa ada artinya atau tidak berarti sama sekali. Ada kalanya, masalah sehari-hari muncul begitu saja ter...