New commands for patrons texting your Twilio SMS gateway

We've added two texting commands that give your patrons control over text messages sent from your Twilio number.

When a patron texts "stop", "quit", or "end" to your Twilio number, she will no longer receive any incoming text messages from your librarians. As confirmation, she will receive a notice that the stop command was successful. These words will have no effect if they are simply part of a larger text message. That is, "When will this rain stop?" will go through just fine.

To counteract a previously issued "stop" command, a patron can text "start" to your Twilio number. She will again be able to receive incoming text messages from your librarians. As confirmation, she will receive a notice that the start command was successful.

These commands are in keeping with best practice guidelines from the MMA.

P.S. Thanks to everyone for the birthday wishes last Friday! It really made our week! And, if your library wants to be featured in our Wordle, there's still plenty of time to be included.