Webclient updates: conference room alerts, improved pinning workflow

<p>This morning, we released a few new features in our <a href="http://docs.libraryh3lp.com/clients-web">webclient for staff</a>.  Each of the new features is based upon feedback from you, so keep those suggestions coming!<br /><br /><h3>Conference room notifications and alerts</h3><br /><a href="http://libraryh3lp.blogspot.com/2014/08/conference-rooms-for-libraryh3lp.html">Conference rooms</a> now feature configurable sound notifications, desktop notifications, and alerts. <br /><br /><b>Conference room chat sounds and desktop notifications</b> provide simple audio and visual notices of <i>all </i>new room messages. Every time someone sends a message, you'll hear your selected sound and see a desktop notification.<br /><br /><b>Conference room alert sounds </b>provide a way to draw <i>extra-special attention</i> to a conference room message. Alerts can function like a "panic button," triggering a special sound and appearing as a bold message in the conference room. Need more help at a service desk? Sudden flurry of chats? Grab all your colleagues' attention with the Alert button or target a specific colleague by mentioning her username or nickname within your message to the room.<br /><br /><table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody><tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi6exGFK5J7cawoO7589QpIU2uXO7OmiYtvcQelB75YTbfFNR6t86wfd_6fLUGWs4N4Tg5PLOFEcMWCC_7_E08428j3GAbzX_E-dbKsaH7E7D0PAFv2uymjbKDDQI6vZKwOgEpXknOQ91w/s1600/muc-alert.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi6exGFK5J7cawoO7589QpIU2uXO7OmiYtvcQelB75YTbfFNR6t86wfd_6fLUGWs4N4Tg5PLOFEcMWCC_7_E08428j3GAbzX_E-dbKsaH7E7D0PAFv2uymjbKDDQI6vZKwOgEpXknOQ91w/s1600/muc-alert.png" /></a></td></tr><tr><td class="tr-caption" style="text-align: center;">A conference room alert is ready to go out.</td></tr></tbody></table><br />All sounds are configured <b>independently </b>in the Settings area. You can choose one sound for conference room messages, a second sound for conference room alerts, and a third sound for regular non-conference room chats.  You can also opt out of any or all sound notifications entirely.  For example, you may find a sound on each conference room message excessive but still opt into conference room <i>alert </i>sounds, so that you'll be notified when one of your colleagues needs help urgently.<br /><br /><h3>Improved multi-chat workflow: proactive pinning for new chats</h3><br />If the main chat workspace is occupied, new incoming chats are automatically pinned to the right sidebar.  Up to three chats will be auto-pinned.  Any additional new chats will be minimized in buddy list, with the red "new" badge. <br /><br /><table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody><tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhguaqLuai1v9TuPveDQSVIK-hShNuq6R1PdHlvoBy5dkOrTvM0s2zcYSdwgQe33CHpHIGUjjz1_V89Jsp0KJh4aCE4TQs4uKZ9gy0MTAj8MWgwo4rYiwmPWZg0rvumRQOjpTNglMLLrU8/s1600/three-pinned-no-muc.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhguaqLuai1v9TuPveDQSVIK-hShNuq6R1PdHlvoBy5dkOrTvM0s2zcYSdwgQe33CHpHIGUjjz1_V89Jsp0KJh4aCE4TQs4uKZ9gy0MTAj8MWgwo4rYiwmPWZg0rvumRQOjpTNglMLLrU8/s1600/three-pinned-no-muc.png" /></a></td></tr><tr><td class="tr-caption" style="text-align: center;">Four active chats in view: one in main workspace and three pinned.  Conference room is minimized.</td></tr></tbody></table><br /><table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody><tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgRwx8A3n9dUGzH1TTGUG7TYgX7iTHUZJxwCvupOPp0b-I0UQuth7TeU3hxuqmZoAFPZccWGEY8rwJNyE4zfSLFUPVfbNUDgl-6u5h1Sv7n8tIGk9JpasEyIQQWn6enUemf-uTDNh2izFE/s1600/two-pinned-with-muc.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgRwx8A3n9dUGzH1TTGUG7TYgX7iTHUZJxwCvupOPp0b-I0UQuth7TeU3hxuqmZoAFPZccWGEY8rwJNyE4zfSLFUPVfbNUDgl-6u5h1Sv7n8tIGk9JpasEyIQQWn6enUemf-uTDNh2izFE/s1600/two-pinned-with-muc.png" /></a></td></tr><tr><td class="tr-caption" style="text-align: center;">Three active chats: one in main workspace and two pinned.  Conference room is also active.</td></tr></tbody></table><br /><br /><br /></p>

This morning, we released a few new features in our webclient for staff .  Each of the new features is based upon feedback from you, so keep...